Frequently Asked Questions
How do you set up/optimise my Google Business Profile (GBP)
Depending of if you already have a GBP for your business or not, we set up your account using optimal practice according to Google's guidelines, with the objective of dramatically increasing your organic leads through boosting your page's SEO. This includes daily optimisation practices.
How does the CRM system work?
Our CRM system consolidates customer information into a single database, allowing for effective tracking and management of customer interactions. It helps you understand customer behaviors and preferences, which facilitates personalized service and increases customer satisfaction and loyalty.
What happens if I miss a call from a customer?
With our Missed Call Text Back feature, any missed calls automatically trigger a personalized text message to the caller, acknowledging their attempt to reach out and informing them of the next steps or asking them to reschedule at their convenience. This ensures you maintain engagement with potential leads.
Can the Online Calendar Booking be customized to my business needs?
Absolutely! Our Online Calendar Booking system can be customized to reflect your specific service offerings, availability hours, and unique business needs. You can set up different appointment types, durations, and manage resources effectively.
How does Reputation Management on Google work?
Our tool monitors your business’s online presence, particularly on Google, by tracking reviews, ratings, and customer feedback. It provides you with alerts and insights, enabling you to respond promptly and manage your reputation proactively.